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ATC Facebook Etiquette

posted Jun 13, 2011, 12:53 AM by PMO Posting   [ updated Jun 20, 2011, 6:08 PM ]

Do say good things. We all love good news, and yet, we are inundated with negativity all day everyday. Share positive news and promote ideas you believe in. Remember the old adage, “If you can’t say something good, don’t say anything at all.”

Do be respective and professional. Think about how you might behave in a “real” community.  Would you walk up to a person and say the things that you post on facebook? 

Do be mindful of your audience.  ATC Facebook is comprised of over 250 friends that are made up of people of all races, ages, religions, political views etc..  Therefore, be mindful with your comments. 

Do show gratitude. Facebook is the perfect venue for demonstrating gratitude towards others. We all love to receive it, and we especially love to receive it publicly. Be generous with your public praise.

Do offer assistance to your community.  

Do not post things that are not factual.  Before you make a post, make sure that you know the facts and not just hearsay.  Contact the PMO for clarity or attend a residents meeting.   

Do read posts with a little grain of salt.  There have been some posts with negative slurs about others from residents that owe money to the building.

Do pause before posting.  Sometimes by waiting 24 hours to post something, you may be more objective with your writing.  

Do give constructive feedback.  The JMC and the PMO welcome constructive feedback.  Starting a post with blame and insults does not support a harmonious community.  We must remember that the JMC are our neighbours and that they volunteer their time and resources for the betterment of ATC. 

Do remember that only a small number of residents post on facebook. Some viewers may only log into facebook once every couple of months.  More than half of the residents choose to use the telephone, email or in-person to voice their concerns and opinions.  Some of their comments can be completely opposite to what is being talked about on facebook.